Refund & Return Policy

Return Period

You may request a return within 30 days of delivery.
 

To qualify for a return, the item must be:
 

• Unused and in its original condition

• In the original packaging

• Returned with all included parts and accessories

• Accompanied by proof of purchase

How to Request a Return

Please contact us before sending any item back.
 

Include:
 

• Your order number

• The item you want to return

• The reason for the return

• Photos, when the item is damaged or incorrect
   

We will review your request and provide return instructions. Items sent back without approval may not be accepted.
 

Return Shipping Costs
 

For returns caused by a change of mind, ordering the wrong item, or no longer needing the product, the customer is responsible for the return shipping cost.

Original shipping charges are not refundable unless the item arrived damaged, defective, or incorrect.
 

Damaged, Defective, or Incorrect Items
 

Please contact us as soon as possible if your order arrives damaged, defective, or different from what you ordered.

Send your order number and clear photos of the item and packaging. After reviewing the issue, we may offer a replacement, refund, or another suitable solution.

When the issue is our responsibility, we will cover the approved return shipping cost.
 

Non-Returnable Items
 

The following items may not be returned:

• Personalized or custom-made products

• Gift cards

• Used or damaged items

• Items missing original packaging or accessories

• Final-sale or clearance items marked as non-returnable

• Personal-care products that have been opened or used
   

Refunds
 

After receiving and inspecting the returned item, we will email you with the result.

Approved refunds are sent to the original method used at checkout. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.
 

Exchanges
 

Exchanges may be available for eligible items, depending on stock.

Contact us before returning an item for an exchange. The fastest option may be to return the original item and place a new order after the return is approved.
 

Order Cancellations
 

Contact us as soon as possible when you need to cancel an order.

We will try to cancel it before processing or shipment. However, we cannot guarantee cancellation after the order has been processed or shipped.
 

Contact Us
 

For return or refund questions, contact:
 

Mikes Gifts LLC
3006 W Shr Dr Ste. 20, Holland, MI 49424, United States
Email: mikecerka@mikesgift42.com
Phone: +1 423-790-6658